General terms

GENERAL TERMS AND CONDITIONS

for the use

of MI AMANTE LTD E-SHOP

 

І. DEFINITIONS USED IN THESE GENERAL TERMS AND CONDITIONS

1. "User" is anyone who has loaded into his browser the online website www.miamantehair.com

2. "Order" is the individual request by the respective user through his personal account for the purchase of goods, a request for purchase of goods by telephone, a request sent by e-mail

3. "Services" are all actions carried out by MI AMANTE LTD during and / or in connection with the offering, sale and delivery of goods from this e-shop.

4. "Online store" - the current website www.miamantehair.com, which offers e-commerce cosmetics and other products and services.

II. OWNER, COPYRIGHTS

1. According to the Consumer Protection Act we provide the following information:

1.1. Owner of the e-shop and the trademark miamantehair.com is MI AMANTE LTD Sofia 1408, Lozenetz region, Osii Kordobski St., South Park Residential Group, block.113, office 2, tel. +359 894 373 449, BG 204519279, office@miamantehair.com

1.2. Address of  commercial site:  Sofia, ZIP code 1330, 116 Nikola Mushanov Blvd., floor 2, office 8

1.3. The main features of the products are described on the presentation page of the product.

1.4. The final price of the goods is displayed on the page for presentation of the respective product in BGN (Bulgarian levs). All prices listed on this site are VAT included and do not include delivery cost. The delivery prices are stated separately and represent the delivery amount of the particular courier company with which we have signed a Cash-On Delivery Contract.

1.5. When using the means of communication provided with us, there is no additional value accrued.

2. The signs and trademarks, photos from the catalogs, texts, etc of different companies are used in the contents of the e-shop miamantehair.com, and the rights on these materials belong to the respective company. All other materials from the site's content (including, but not limited to, pictures, graphics, text, illustrations and design) are in the ownership of MI AMANTE Ltd. Their use for commercial, advertising or other public purposes, use through public distribution, copying, publishing on other websites on the global network, creation of derivative works from the content of the online store, content changes, transmission, display, reproduction of content, creation of secondary materials are violations of their copyright and related rights and are prosecuted by law. Users may copy materials from the miamantehair.com online store for personal use only.

3. Identification of the user and his actions when using the e-shop miamantehair.com is via his IP address.

ІІІ. REGISTRATION AND MARKETING

1. Shopping through the e-shop miamantehair.com is done in several ways

1.1 User registration by creating a user profile. The order information includes a list of ordered products, customer names, contact phone number and shipping address. By registering, the client actively chooses to accept these Terms

1.2 Shopping without registration. The order information contains a list of the ordered products, customer names, contact phone number and shipping address. Upon purchase without registration, these Terms are accepted for each order.

1.3 Order made by phone. The order information contains a list of the ordered products, customer names, contact phone number and shipping address. For phone orders, the only way to pay for the goods is cash payment on delivery.

1.4 Purchase of products directly from address: Sofia, 116 Nikola Mushanov St.

 

ІV. RIGHTS AND OBLIGATIONS OF THE PARTIES

1. The successful user, as well as the one who makes a phone order or order via the e-shop site miamantehair.com, gets the right to order the products and services offered or refuse or advertise them in due order.

2. The user is entitled to

2.1. View, order on an individual request and receive products from the e-shop miamantehair.com under the terms and conditions set out therein

2.2. Be informed about the status of his/her order.

2.3. Delivery of the requested product(s) or service to be made at the address of delivery specified on the request, after payment of the purchase price as described in these General Terms.

2.4.  Withdraw from the contract without giving a reason, and without due compensation or penalty and without paying any costs, except for the costs provided in Art. 54, par. 3 and Art. 55 of the Consumer Protection Act.

2.5. Avail all rights provided for in Section II of the Consumer Protection Act.

3. The user is obliged:

3.1. To pay the price that was current at the time of the order, as outlined in these General Terms and Conditions.

3.2. Do not violate the rights and freedoms of citizens under all laws and regulations in the country and in European rules.

3.3. To comply with the Internet ethics and rules when using the products and services provided by MI AMANTE Ltd.

3.4. Not to violate any foreign property or immaterial, absolute or relative rights and interests such as property rights, intellectual property rights, etc.

3.5. To notify immediately MI AMANTE Ltd. and the relevant authorities about any case of violation committed or found out in the use of the services provided.

3.6. Not to do any malicious actions

4. The E-shop miamantehair.com is entitled to:

4.1. Deny access and cancel user registrations

4.2. Reject orders without any costs for the user. In this case, miamantehair.com shall not owe compensation in any way to the user except to refund the amounts paid by the user in advance when there are technical errors in the publication of the information.

4.3. Edit the content of the website - such as existing prices, terms of use, products, services, information, pictures and more at its sole discretion and at any time without any notice. The new terms and conditions shall come into force at the time of they are published.

4.4. Use in its sole discretion any comments, suggestions, ideas, etc. sent or proposed by the users of the e-shop miamantehair.com. They remain the property of MI AMANTE Ltd. and in this sense the company is not limited to their use and is not obliged to pay any compensation to the users for their comments, ideas and suggestions.

4.5. Keep materials and information used/located on the server on which www.miamantehair.com is located or made available to third parties by a user and to make them available to third parties and relevant governmental authorities where this is necessary to keep the rights and legitimate interests, ownership and security of MI AMANTE LTD as well as of any third parties in case of claims for infringement of their rights in respect of used or disseminated information or materials, as well as in cases where the materials and information requested by the public authorities under an express statutory provision;

4.6. Terminate, suspend, or alter the services provided at any time without notice to the user when the latter uses the services in violation of these GENERAL TERMS of USE.

5. The E-shop miamantehair.com:

5.1. Shall not hold the obligation and the objective opportunity and shall not control the way consumers are using the services provided.

5.2. Shall not guarantee the accuracy and integrity of the published product information

5.3. Together with its suppliers or third parties shall not be liable in any circumstances for any damages, including but not limited to damages of lost profits, loss of information or others coming from the use, inability to use or the results of the use of E-shop miamantehair.com. If, as a result of using the miamantehair.com e-shop, your products or services are harmed, you shall assume all liability and all costs associated with the repair of the damages

5.4. Shall not bear any responsible for eventual difference in color of purchased products due to specifics in the screens of computers; Purchase orders for specific products is deemed to be a consumer's expressed consent as to their type and quality

5.5. Shall not be liable to consumers and any third parties for damages and lost profits resulting from termination, suspension, alteration or limitation of services, deletion, modification, loss, unreliability, inaccuracy or incompleteness of messages, materials or information transferred, used, recorded or made available through the e-shop miamantehair.com

5.6. Shall not bear any responsibility for damages caused to the software, hardware or telecommunication facilities or for the loss of data derived from materials or resources searched, loaded or used in any way through the services provided.

6. The advices, consultations or the assistance provided by the professionals and employees of the e-shop www.miamantehair.com in connection with the use of the services by the users shall not give rise to any liability or obligation for MI AMANTE LTD

V. OTHER TERMS

1. You agree to receive commercial communications by e-mail

VI. PERSONAL INFORMATION

1. Submitting personal information

In order to purchase products or services from miamantehair.com, you submit your personal information completely voluntarily - your first and last name, address and contact and telephone number for contact and delivery to the user. The e-shop miamantehair.com uses personal information only to improve the services it offers and to obtain the necessary data to fulfill your order for products or services. The information you submit is not shared with any third parties.

2. The E-shop miamantehair.com:

2.1. Does not require and does not want to receive personal data within the meaning of the Personal Data Protection Act (PDPA).

2.2. Like most sites, it automatically collects information about the hardware and software on your computer. This information may include: your IP address, browser type and access hours, and relevant website addresses.

3. Hyperlinks

miamantehair.com shall not assume any responsibility for the content as well as the way they use your personal information. When visiting some of these sites, the user does so entirely at his responsibility and risk.

VII. GOODS

1. The goods sold are owned by MI AMANTE Ltd.

2. The customer sees on miamantehair.com only the products that are currently available. If a customer happens to place an order for a product that is not available, he will be notified immediately by phone

VIII. PRICES AND CONDITIONS FOR DELIVERY

1. The delivery of products with total value over BGN 100 is at the expense of miamantehair.com

2. The cost for orders lower than 100 BGN is 5 BGN, regardless of the number of products ordered. By default, an Express Delivery Service is used for the next business day.

3. Fixed-hour delivery requirements are charged at 2.40 BGN for shipments up to 5 kg. The fixed hour is interpreted +/- 15 minutes. The first possible time for a fixed hour is 10 o’clock, the end time is 16.30 o’clock.

4. Deliveries are only made on the territory of Bulgaria and only after confirmation by the user. A representative of the e-shop miamantehair.com is contacted by phone with the user to confirm the order and specify the day and time of delivery during working hours.

5. Delivery to address is done by courier from Monday to Friday between 9.00 and 17.00 (Saturday to 2.00 o’clock PM).  Deliveries are not made on Sundays and on public holidays.

6. Delivery time is from 1 (one) to 3 (three) business days from the date of dispatch of delivery. The company MI AMANTE Ltd. is not responsible for the delayed shipment caused by the courier company.

7. Orders placed after 16.00 o’clock on business days are processed on the next business day. All Saturday and Sunday requests are processed on Monday.

8. The user is required to check that the content of the shipment matches his order before paying the price. By paying the cost of the order and the delivery and the signature of the user on the delivery documents, the latter agrees with the type and content of the delivery.

9. The order is received only by the person who placed the order

10. If the goods are not delivered for different reasons when delivered through a courier, the courier is required to visit the site a second time within the working day or the next business day. The re-visit is made after a telephone contact between the courier and the person who ordered the goods. The re-visit is not paid by the client.

11. In the case of a prepayment and the client's failure to receive the order within 7 days, the value of the products is reimbursed in a manner specified by the customer, and the cost of the payment is for the client's account.

12. Due to non-observance of the user's appointed delivery day or time, or in the event that the customer refuses to receive the shipment and the payment is made in advance, MI AMANTE Ltd. undertakes to reimburse the value of the products less the fee paid for the delivery.

13. The client has the right to cancel an order at any time.

14. In the case of an incorrect or missing product, the customer's request is sent on the same or next business day. Incorrect product is replaced at the expense of MI AMANTE Ltd. In case of a wrong or missing product, the customer does not pay an additional delivery fee.

15. Under certain promotions, the customer may receive the right to free shipments and orders for less than BGN 50.

16. You may return a purchased product within 14 days of the date of purchase with a coupon slip attached. The return condition is the product not to be used, in undamaged packaging and labeled by the manufacturer and the importer. The transport costs are at the expense of the customer. The money is refunded within 3 days of receiving the product back to us.

IX. WAYS AND CONDITIONS OF PAYMENT:

Payment in cash:

-  by cash on delivery payment, upon the delivery of goods

Payment through bank account:

When choosing this method, you can make a bank transfer to a miamantehair.bg account with legal entity – the company MI AMANTE Ltd. When you place an order you will receive a letter with our bank details. The order will be executed upon receipt of the transfer. When you deliver the goods, you owe nothing to the courier. In the event of the need to refund partial or total payments to the User on behalf of the SHOP, they shall be made by bank transfer to the account used by the User or in a way agreed between the parties

For payments through bank account:

Recipient: MI AMANTE Ltd.

Bank : UniCredit Bulbank

Bank code: UNCRBGSF

IBAN : BG88UNCR70001522889950

Currency: BGN

Reason for payment: Number of order DELIVERY